Occasionally some software glitches and bugs may make it into the final game.
To report a bug, please press the support button in the top right corner of the main menu, or press the Contact our support team button in the settings, to report the bug by following these steps:
To report a bug, please press the support button in the top right corner of the main menu, or press the Contact our support team button in the settings, to report the bug by following these steps:
- In the title briefly describe the bug. For example: “Feature not working properly, App crashing, Loading issue”, etc.
- In the message body please provide a more in-depth description of the bug and provide step-by-step instructions on how to reproduce the issue. (For example, if the application is crashing, we would need to know if that is happening when you tap some specific menu items in the game)
- Please include any videos or screenshots of the bug that might help clarify it.
Important Note: If you are NOT contacting us from the mobile app but from our support mail or forum, we will not be able to collect the device data. In this case please provide as well:
- Your Manager ID
- Device on which you are playing
- If applicable: Version of the Tennis Manager App and Mobile Operating System version